{"id":32,"date":"2025-08-30T16:17:33","date_gmt":"2025-08-30T16:17:33","guid":{"rendered":"https:\/\/trendzywardrobe.in\/?page_id=32"},"modified":"2025-08-31T12:48:21","modified_gmt":"2025-08-31T12:48:21","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/trendzywardrobe.in\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<p><strong>Effective from:<\/strong>\u00a01<sup>st<\/sup>\u00a0June, 2025<\/p>\n\n\n\n<p>At\u00a0<strong>TrendzyWardrobe<\/strong>, customer satisfaction is our priority. We strive to ensure that you love the products you receive. However, if there\u2019s any issue, please read our return, refund, and exchange policy below.<\/p>\n\n\n\n<p><strong>7-Day Exchange Policy<\/strong><\/p>\n\n\n\n<p>You can request an&nbsp;<strong>exchange<\/strong>&nbsp;within&nbsp;<strong>7 days<\/strong>&nbsp;of receiving your order.<\/p>\n\n\n\n<p>We&nbsp;<strong>do not accept returns or offer refunds<\/strong>&nbsp;unless the product is&nbsp;<strong>damaged or defective<\/strong>. If you have received a damaged product, we will replace it at no extra cost.<\/p>\n\n\n\n<p>To be eligible for an exchange:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The product must be unused and in the same condition as received.<\/li>\n\n\n\n<li>It must be in the original packaging.<\/li>\n\n\n\n<li>You must provide a\u00a0<strong>clear, unedited courier box opening video<\/strong>\u00a0as proof.<br><em>Without this video, we cannot process your exchange.<\/em><\/li>\n<\/ul>\n\n\n\n<p><strong>Exchange Scenarios We Support:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Damaged Product Received:<\/strong>\n<ul class=\"wp-block-list\">\n<li>Courier box opening video is\u00a0<strong>mandatory<\/strong>.<\/li>\n\n\n\n<li>We will arrange for a replacement.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Don\u2019t Like the Product or Fit:<\/strong>\n<ul class=\"wp-block-list\">\n<li>You can exchange it for a different style or model of your choice (subject to availability).<\/li>\n\n\n\n<li>Product must be unused and in original condition.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<p><strong>Items Not Eligible for Exchange or Return<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Used or damaged products due to customer handling.<\/li>\n\n\n\n<li>Products returned without the original packaging.<\/li>\n\n\n\n<li>Products without the unboxing video.<\/li>\n\n\n\n<li>Items marked as\u00a0<em>final sale<\/em>\u00a0or\u00a0<em>discounted clearance items<\/em>.<\/li>\n<\/ul>\n\n\n\n<p><strong>Refunds<\/strong><\/p>\n\n\n\n<p>We do&nbsp;<strong>not<\/strong>&nbsp;offer refunds unless:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We are unable to deliver the product.<\/li>\n\n\n\n<li>The product is out of stock and payment was received.<\/li>\n<\/ul>\n\n\n\n<p>If a refund is approved:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>It will be processed to your original payment method within 7-10 business days.<\/li>\n<\/ul>\n\n\n\n<p><strong>Late or Missing Refunds<\/strong><\/p>\n\n\n\n<p>If you haven\u2019t received your refund:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Check your bank account again.<\/li>\n\n\n\n<li>Contact your bank or payment provider \u2014 refunds may take time to reflect.<\/li>\n\n\n\n<li>If the issue persists, contact us at\u00a0<strong>mytrendzywardobe@gmail.com<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p><strong>Shipping for Exchanges<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customers are responsible for sending the product back to us for exchange.<\/li>\n\n\n\n<li>Shipping charges are\u00a0<strong>non-refundable<\/strong>.<\/li>\n\n\n\n<li>We recommend using a\u00a0<strong>trackable courier service<\/strong>\u00a0for return shipping.<\/li>\n<\/ul>\n\n\n\n<p><strong>Contact Us<\/strong><\/p>\n\n\n\n<p>For any queries related to returns, refunds, or exchanges, feel free to reach out to us at: mytrendzywardrobe@gmail.com<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Effective from:\u00a01st\u00a0June, 2025 At\u00a0TrendzyWardrobe, customer satisfaction is our priority. We strive to ensure that you love the products you receive. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-32","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"mailpoet_newsletter_max":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"trendzywardrobe","author_link":"https:\/\/trendzywardrobe.in\/index.php\/author\/trendzywardrobe\/"},"uagb_comment_info":0,"uagb_excerpt":"Effective from:\u00a01st\u00a0June, 2025 At\u00a0TrendzyWardrobe, customer satisfaction is our priority. We strive to ensure that you love the products you receive. 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